Delete your account and data

In the app

• Open Tapless and go to the Persona tab.
• Scroll to Privacy & account and tap Delete account and data.
• Enter the code sent to your number (or your password if you log in with email) and tap Delete forever.

Faces, settings and anything else stored on the phone are wiped at the same time. On the web dashboard, the same option is under Privacy & account.

Without the app

• Write to with the subject "Delete my Tapless account" (the button above fills it in).
• Include the phone number you log in with. You can write from any email address.
• We send a code to that number to make sure it's you, then delete the account and tell you when it's done.

You don't need the app installed to do this.

What gets deleted

• Your account, settings and assistant persona.
• Everything it remembered: people, places, rules and your writing style.
• Requests, replies, task logs and call transcripts.
• Linked WhatsApp web sessions.

Deletion is complete within 30 days, and backups are cleared within a further 30 days. We keep only what the law requires us to keep, such as payment records.

On your phone

Face signatures, cached contacts and settings live only on your phone. Deleting your account in the app, or uninstalling it, removes them. To forget one person, open Eyes and tap the ✕ next to their name.

Delete only some data

Clear your activity history (requests, replies, actions, call transcripts) from Privacy & account in the app or on the dashboard, and delete single memories and rules on the dashboard's Teach page, all without deleting your account. You can also download everything we hold about you as a file. Switching a power off stops that kind of data being collected from then on.